BOOKING DEPOSIT
We require a non-refundable $50 deposit to secure appointments. This is redeemable on your service. If you need to reschedule it will remain on your account as a credit for a future booking but cannot be returned.
Your booking is pending until you receive confirmation from our team.
Prices are starting from and subject to change according to hair thickness and length. Your stylist will provide a quote in-person during the consultation process.
We offer Afterpay in-salon, so you can have the hair you want now and pay later—interest free.
48 hours notice is required for cancellations. Please see our cancellation policy below.
SALON BO PRIVACY POLICY
Ensuring the Best Experience
At Salon Bo, we go out of our way to make sure that our valued clients have the best experience possible, from the minute they enter our doors to the moment they leave our hair salon. Please take a moment to review our policies to ensure you understand our operations procedures. If you have any questions, or concerns regarding this statement, you should first contact us at 07 4786 3040 or hello@salonbo.com.au
Collection of Information
In order to use the Salon Bo website, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regards to sales, supports and accounts, including emails.
Any information collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.
Use of collection information any details collected from Salon Bo customers is required in order to provide you with our products and/or services, and a high level of customer service.
Refund Policy
Please contact us within one week of your appointment if you have any concerns about your hair and require an adjustment. We do not offer refunds on hair services. We will only accept returns on faulty products that have been purchased within 30 days. The product must be accompanied by the relevant proof of purchase. Contact us to arrange for the damaged goods to be repaired or replaced. A refund will only be given if a product is no longer in stock.